Designing the Networked Enterprise
Author: Igor Hawrysziewycz
This new book shows you how utilizing the latest advances in information technology can improve the quality of communication for your company or organization, both internally and externally. In definitive detail, it describes how to create effective networks using the newest groupware technologies: the Internet, workflow systems, document management systems, and more.
The book also presents a new design method that enables you to choose the groupware technology best suited to the social and managerial needs of your organization. If you're a business systems analyst, communications manager, or IS manager responsible for developing communications or workgroup technologies for your company, or if you're an Intranet designer, you'll welcome this comprehensive guide that helps you to...
• Provide better, more effective support to workgroups
• Redesign work processes, using IT to improve cooperation in distributed groups
• Develop platforms that provide communication services to distributed groups
Supported by nearly 200 illustrations and helpful real-life case studies, this book also serves as an excellent text in graduate and undergraduate computing, information science, and business courses.
Booknews
Explains how recent advances in computer communications systems can improve the quality of internal and external communication for a company or organization, focusing specifically on design methods. Shows how to create networks using groupware technologies including the Internet, workflow systems, document management systems, and intranets, and how to choose the groupware technology best suited to the social and managerial needs of an organization. For business systems analysts, communications managers, and IS managers. Annotation c. by Book News, Inc., Portland, Or.
Interesting book: Child Care Options or California and the Fictions of Capital
Adventures in Misplaced Marketing
Author: Herbert Jack Jack Rotfeld
The modern marketing concept, with its focus on creating consumer satisfaction, makes marketing seem beyond reproach. Instead of its successes and failures, Rotfeld focuses on the uses, and frequent abuses, of marketing analysis. His book, a collection of clearly observed and forceful case studies drawn from his personal research and study, deals with the pragmatic realities of marketing and its limitations. The result is a unique look at how marketing and consumers really interact, and at the entire business-consumer relationship.
Table of Contents:
Preface | vii | |
Acknowledgments | xi | |
1 | Myths and Legends of the Modern Marketing Concept | 1 |
Part I | Sell, Sell, Sell: The Modern Production Orientation of Marketing Companies | 15 |
2 | Hobson's Choices in the Marketplace | 17 |
3 | Without Bad Service, There Wouldn't Be Any Service at All | 31 |
4 | Advertising Only a Copywriter Would Love | 49 |
Part II | Opportunities Lost: Pitfalls of Arrogant Ignorance | 63 |
5 | "Hey Gang, Let's Put on a Show!" | 65 |
6 | A Trade Association Serving Itself | 85 |
7 | Government "Serving" the Consumers' Interests | 91 |
Part III | Problems of Just Satisfying Consumer Needs | 109 |
8 | Self-Regulation as a Marketing Tool | 111 |
9 | We'd Rather You Didn't Do That | 131 |
10 | Fear of Marketing | 151 |
11 | The "Wrong" Benefits I: Politics and Popular Culture | 163 |
12 | The "Wrong" Benefits II: Schools and Education | 177 |
Part IV | Explanations and Criticisms by Misplaced Marketing | 191 |
13 | Hiring the Wrong "Right" Person | 193 |
14 | The Spam Incentive | 199 |
15 | The Limits of Spin | 205 |
16 | Before You Decide, Get Out of the Office | 211 |
Part V | Concluding Notes | 221 |
17 | It's Just Misplaced Marketing | 223 |
Index | 229 |
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